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F.A.Q

Ordering
What payment methods do you accept?
We accept credit card (Visa & Mastercard), West Union.

Is the stock on hand and ready to be shipped from Hong Kong
Yes the stock is on hand and ready to be shipped from Hong Kong

What if an item is out of stock?
If an item is out of stock then we will contact with you first. You can choose to get the refund or be offered the choice of another jersey of the same value. We apologize if this does happen, which it rarely does but because we do sell on our website, and also through our physical store - the rare possibility of a double order at the same time could happen.

Do you make custom jerseys?
No sorry we don't, we only sell original jerseys.

How quick do you respond to my mail?
We try to answer every emails/texts as soon as possible and you will not have to wait more than 12 hours for a response. We take pride in our customer service.

When will my order be shipped?
All orders placed before pm in our local time are shipped the same day as we receive payment, or the next day if purchase is made after these hours.

When do I get my tracking number?
When we get the tracking number from the post, The tracking number will update in your order in our website.
It will take maybe 2 working days. When you get the tracking number but cannot find the records in the website. Please try again later. That is because the post office may not update their website data so quickly.

How long will my order take to arrive?
Shipping to USA and Canada will takes 7-15 working days, 10-18 working days to European. The arriving time will depending on customs in your country These times are all approximate times given by HK Post.

What method is used for shipping?
We use HK post usually. If you want to chose DHL or EMS, it will occur more shipping fee., you can contact with us firstly.

Why some jerseys are “new with tags” and some are “used”?
Although we have plenty of brand new jerseys, we also have many jerseys that are very rare and hard to find, especially in new condition. Most of these items are called 'vintage' items and are from the 1980's & 1990’s we try to describe the condition of every jersey accurately, even if it has any flaws.

Customs Duties

Please note that any additional customs or import duties charged by the destination country are to be born by the buyer.

Customs policies and import duties vary widely from country to country. We strongly recommend contacting your local customs office for more information before placing your order.

Please contact with our customer service brianmvpjersey@gmail.com if you have more quations.

Since the problem of international time, we will handle with your question in 12 hours. Thanks for your cooperation.